Terms and Conditions and Privacy Policy

Terms and Conditions and Privacy Policy

Welcome to our online store. Gardenstuff provides their services to you subject to the following conditions. If you visit or shop within this website you accept these conditions. Please read them carefully.


We are committed to protecting your privacy. Information collected from you is used to fulfil your order and to receive special offers. We do not sell, trade or rent your personal information to any third party. We will only send emails in connection with the provision of agreed services and products.


The information and material contained on this site is believed to be current and accurate, it is provided by Gardenstuff on an “as is” basis.

It is your responsibility to assess and verify the accuracy, completeness and reliability of the information on this website and to seek professional advice where necessary.

Gardenstuff, its directors and associates will under no circumstances, be liable for any damages resulting from the use of, or reliance, of material or information on this website or provided through this website via email, or any other loss or damage arising from the use of this site, including but not limited to direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims.

The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its directors and associates against any loss or damage, in whatever manner, howsoever caused.


All content included on this site, such as text, graphics, logos, button icons, images, and software, are the property of Gardenstuff ABN or its content suppliers and protected by Australian and international copyright laws.

The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Gardenstuff ABN and protected by Australian and international copyright laws. All software used on this site is the property of Gardenstuff ABN or its software suppliers and protected by Australian and international copyright laws. The content and software on this site may be used as a shopping and reference resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited unless authorised in writing.

Risk & Title

All items purchased from Gardenstuff are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items passes to you upon our delivery to the carrier.


All prices quoted on the website are in Australian dollars A$ and include GST.

Description of Goods

Gardenstuff and its associates attempt to be as accurate as possible. However, Gardenstuff does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error free. If a product offered is not as described, your sole remedy is to return it in an unused condition. Weights and or dimensions are approximates only and details thereof shall not be binding.


Items can be purchased using direct deposit, eftpos, Paypal or by cheque.  Orders will only be dispatched once payment has been received and authorised.


We are only able to reimburse the credit card that was used in the initial transaction.

Delivery Freight

Although every effort is made to deliver your order according to the estimated delivery times provided, estimated ship times may change due to changes in supply, warehousing locations, public holidays or circumstances beyond our control. It is your responsibility to ensure that all your delivery details have been entered correctly. We cannot be held responsible for entry of unclear or incorrect delivery information. You will be responsible for any subsequent redelivery costs. Due to the nature of large/bulky goods, order delivery times may vary from what is stated on the site. A representative will call you to confirm delivery details.

Cancellation Policy

Orders cancelled giving sufficient time for the shipment to be stopped will be credited to the credit card used in the initial purchase or the cheque refunded.

Returned Goods

Custom made or specially ordered goods are non returnable. All goods returned for credit must be in resalable condition. Goods returned for credit in unsaleable condition will not be credited.

Goods that cannot be returned

Products that have been used or products that you subsequently decide you don’t want cannot be returned.

Product Warranties

All products that we sell are covered by the manufacturer’s warranty. Once the goods have been supplied in a satisfactory condition, the manufacturer’s warranties and guarantees apply. Any problems with the product should then be taken up with the manufacturer.